Subscription Help

How to Subscribe:

  1. Choose Your Plan:
    • Select the subscription plan that suits your needs, such as monthly or annually.
  2. Add to Cart:
    • Add the subscription product to your cart, just like you would with regular products.
  3. Checkout:
    • Proceed to checkout and enter your details and payment information.
  4. Confirm Subscription:
    • During checkout, confirm your subscription preferences, including billing frequency and any available customisation options.

Managing Your Subscription:

  1. Customer Account:
    • Log in to your customer account on our website.
  2. Subscription Management:
    • Navigate to the “Subscriptions” tab in your account dashboard to view and manage your active subscriptions.
  3. Billing Details:
    • Update your billing information to ensure uninterrupted service.

Billing and Payments:

  1. Automatic Renewals:
    • Your subscription will automatically renew based on the selected billing frequency.
  2. Billing Notifications:
    • Receive email notifications about upcoming renewals, successful payments, or any issues with processing payments.
  3. Cancellation:
    • If you wish to cancel your subscription, you can do so through your customer account at any time.

Need Help?

If you have any questions or need assistance with your subscription, our customer support team is here to help. Contact us at shop@drjenisanders.com.au.

Thank you for choosing our Subscription Services!